Privacy Policy
Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites. |
Collection of InformationWe collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. |
Cookie/Tracking TechnologyThe Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. |
Distribution of InformationWe may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. |
Commitment to Data SecurityYour personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. |
Privacy Contact informationIf you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
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We reserve the right to make changes to this policy. Any changes to this policy will be posted. Returns All returns are dealt with in an urgent manner to provide full customer satisfaction. We ask for your patience in our efforts to resolve the problem. Any goods returned to us must be in original packing, undamaged and unused, with all accessories. Should you wish to cancel your order, then you must first inform us in writing and return the goods within seven working days of receipt of the goods at your own cost. All returned goods need to be insured as A1 Sound does not accept responsibility for goods not received or damaged in transit. If an item is ordered and paid for but delivery is refused or the item is not collected, and the customer decides they no longer want the item, we will issue a refund. However, please note that the customer is responsible for covering the merchant transaction fees. These fees are as follows: - **EFT Payments**: 2% - **Debit Card Payments**: 2.5% - **Credit Card Payments**: 3.5% - **Other Payment Methods**: 5% |
